The Americans with Disabilities Act (ADA) of 1990 requires all public transportation agencies like Petaluma Transit to provide specialized transportation that is comparable to the public transit bus service for individuals who do not have the functional ability to ride public transit.
If you are interested in using Petaluma Paratransit service, you must apply and be found eligible for the service according to American with Disabilities Act (ADA) guidelines.
For more information, please see our 2017 Paratransit Riders Guide
Petaluma Paratransit operates generally within the city limits of Petaluma, regardless of the existence (or lack) of Petaluma Transit (PT) fixed route service. It also includes areas outside the city limits that are within ¾ mile of an active PT fixed route.
To be certified as eligible to ride Petaluma Paratransit:
- Please call (707) 541-7180 or TDD (707) 541-7184 to request an application and to schedule an in-person interview.
- Bring the application to your interview. We can help you complete the application at that time.
- Information you provide from your health care provider will be considered, but is not required.
- At your interview you will be asked to assess your ability to use Petaluma fixed route service.
MAKING A RIDE RESERVATION
Requests for transportation may be made up to one week in advance and with at least a one-day notice, but no later than 5:00 PM the day before your requested trip.
Please call: (707) 778-4460 or TTY/TDD 1-800-735-2929
Petaluma Paratransit Phone Numbers and Hours
|Monday-Friday||Saturday||Sunday||Holiday Sunday Service*||Holiday No Service**|
|Service Hours||6:15 AM – 8:00 PM||7:45 AM – 8:00 PM||8:45 AM – 5:00 PM||8:45 AM – 5:00 PM||CLOSED|
|9:00 AM – 5:00 PM||9:00 AM – 5:00 PM||9:00 AM – 3:00 PM||9:00 AM – 3:00 PM||CLOSED|
|Open 24 hours a day. Please leave a message.||Open 24 hours a day. Please leave a message.||Open 24 hours a day. Please leave a message.||Open 24 hours a day. Please leave a message.||Open 24 hours a day. Please leave a message.|
|* Holiday Sunday Service||** Holiday No Service|
|We provide Sunday service on the following holidays:
||**We are closed and do not provide service on the following holidays:
The one-way fare for travel within the paratransit service area of Petaluma is an exact fare of $3.00 (cash) payable at time of boarding . Drivers do not carry change. For your convenience, please consider purchasing a Rider Card.
|Cash||$3 One-way trip|
|Rider Card*||$33 (Good for 12 one-way rides.) BUY|
*Rider Cards are available for purchase on Petaluma Paratransit vehicles, Transit offices located at the address listed below and on our secure website. Rider Cards are not available at other pass sales outlets. These Rider Cards can be used only to ride Petaluma Paratransit and are not valid for intercounty rides.
Petaluma Transit Offices: 555 N McDowell Blvd Petaluma CA 94954