Petaluma Transit’s Rider Guide
Check out our digital Rider Guide for our route maps, service hours, and other important information. Hard copies are available on all Petaluma Transit vehicles. Please contact us if you would like a Rider Guide mailed to you.
Petaluma Transit Videos
Check out our videos on how to ride Petaluma Transit. Remember we offer free Group Presentations and Transit Tours if you would like more help/information riding Petaluma Transit, just call our Travel Trainer at 707-778-4506 or send us an email at transit@cityofpetaluma.org.
- Finding Information
- How to Identify Bus Stops
- Getting on and off the Bus
- Putting your Bike on the Bikerack
- Trip Planning
- Riding Petaluma Transit -how to use the bus (full video)
Where to Get a Schedule
Petaluma Transit schedules are available at City Hall, the Community Center, the Public Library, and at various locations throughout Petaluma. All buses carry our schedules, or you can call for transit information at 707-778-4460. We will be glad to send you one.
Bus Stops
Buses stop at designated Petaluma Transit stops, generally every few blocks along the route. Bus stop location information can be obtained by calling 707-778-4460. If you wish to board a Petaluma Transit bus and cannot find a designated bus stop, waive to the approaching bus to signal it to pull over at the nearest safe location. Ask your bus driver where the nearest stop is located.
Be Early
Always get to your bus stop five minutes before your bus is scheduled to arrive. We will do our best, but variations in weather and traffic conditions sometimes make it impossible to operate exactly at the scheduled times.
Paratransit
Transportation for ADA-eligible persons in Petaluma is available by calling Petaluma Paratransit Monday through Friday from 8 am to 5 pm, and Saturday and Sunday from 9 am to 3 pm. Trips can be booked for travel on Monday through Friday, 6:20 am to 7:15 pm, Saturday, 7:20 am to 7:45 pm, and Sunday, 8:20 am to 5:45 pm at 707-778-4460. Fare is $3.00 per trip.
Handicap Accessibility – Passengers in Wheelchairs
All of our routes are accessible to wheelchair passengers. We ask that all wheelchairs have a working brake system.
Transporting Life-Support Equipment
You may bring with you during your trip a respirator, portable oxygen, and/or other life-supporting equipment; this equipment must not violate laws or rules regarding the transportation of hazardous materials. Equipment must be of an appropriate size to fit in our paratransit and fixed-route vehicles and be under your continuous control (or your attendant’s continuous control).
Kneeling the Bus
Ask the driver to “kneel the bus if you have difficulty climbing the step.” Our buses have a kneeling feature which lowers the bus to curb level for easier boarding.
Bicycles on Buses
Petaluma Transit buses are equipped with front-mounted bicycle racks. These racks can accommodate two to three bicycles very quickly and easily. Riders are responsible for loading and unloading bicycles on a first-come, first-served basis.
Rules for Safe Riders
- Please do not distract the driver while he or she is driving the bus.
- Please stand behind the white line.
- All animals must ride in carriers, except service animals.
It’s Against State Law To:
- Evade bus fare payment or misuse transfers, passes, or tickets to avoid fare payment.
- Play radios, stereos, or other sound equipment when riding a bus.
- Smoke, eat, drink or expectorate while on the bus.
- Willfully disturb other bus riders through boisterous or unruly behavior.
- Penal Code Section 640 makes these infractions punishable by a fine of up to $250.00
Please see our Rider Code of Conduct for more information.